1. What is the meaning of IETM and who uses IETM?

Ans. IETM or Interactive Electronic Technical Manual is a digital version of technical documentation used by defence organisations. Data from all types of documents such as User Handbook, Technical Manuals, Installation Manuals, Parts List, etc. is combined in a software application. The software application must comply to specific defence standards to ensures standardisation, security, and concise documentation. The data is presented in screen output rather than paper based output.

IETM is a mandatory requirement in RFP / SOTR by Indian Navy, Indian Airforce, Indian Army, Shipyards, Defence Training Schools, Original Equipment Manufacturers.

3. What is CBT or Computer Based Training?

Ans. CBT is an interactive training software developed specifically for defence sector but has applications in corporate, civil and, industrial sector. This is an application wherein the technical description, system block diagram, maintenance aspects (O-Level and D-Level), operational procedures, list of spares, fault diagnosis and troubleshooting procedures are interlinked to each other to provide in-depth knowledge of the system. This can be in the form of animations, videos, graphic, voice over content, and subtitles. 

CBT developed by ILXS is a tailor-made solution customised as per individual customers. It has an easy to use interface, and no special training course is required to learn the software. The user can undergo CBT training at their own pace.

4. What is S1000D IETP?

Ans. S1000D in an aerospace standard that is referred to create technical literature for aerospace components. However, due to its depth of content development, it is used by Naval, Marine and Army applications. IETP or Interactive Electronic Technical Publication has same features of IETM but the data presentation is completely different. The data is segregated in modules. Each module has a unique code called the Data Module Code (DMC). Information is stored in these data module codes and all the data module codes are in turn stored in a Common Source Database (CSDB). The information is in the form of XML files.

For more information on the standard visit https://s1000d.org

6. What is time required to create an IETM?

Ans. IETM is a tailor made solution customised as per customers requirement. The basic stages are to develop the application, create a database of users, and convert the data. The time required to create an IETM is depended on the type of customisation, number of pages of technical literature and other specific requirements by the client.

7. What is the cost of IETM and CBT?

Ans. As mentioned in the previous answer, IETM is a tailor-made application customised as per customer’s requirements, volume of technical literature and specific features required by the RFP. Hence, the pricing of IETM varies as per requirement. ILXS understands the requirement of end user and equipment manufacturer, and provides the application at a very competitive cost.

8. How do you ensure data security?

Ans. Data security is considered as the topmost priority for delivering IETM application. ILXS has developed standalone application, with credential based login access and an encrypted database. Further, the application also features print history, user activity, and user management to allow specific user to access specific data.

9. What type of documentation services do you offer?

Ans. ILXS has a team of experienced technical writers that provide all type of technical documentation services. Some of the documents that we create are design reports, QA reports, Analysis Reports, User Handbook, Technical Manual, Maintenance Manual, Overhaul Manual, Installation Manual, API documentation. We use the latest tools to author the content such as MS Word, Adobe FrameMaker to ensure structured authoring.